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VIP Fly is a meet and assist concierge service now available at Liverpool John Lennon Airport.

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MEET & ASSIST - DEPARTURE

  • Personal Service 
    Your personal Concierge will greet you on arrival at the airport’s entrance (or at your chauffeur driven car) and lead you to your airline counter.
  • Priority Check-In
    We will assist with your baggage and escort you through the priority check-in process (if available).
  • Express Security
    Your personal Concierge will then escort you through the Express Lane security control.
  • Lounge
    Book access to VIP lounges and we will ensure you’re settled in while you wait to board.
  • Luxury services
    Your Concierge can suggest boutique shopping or collect items for your flight such as food and beverages.
  • Flight departure
    When your flight is ready to board, your Concierge will collect you from the lounge and escort you to the aircraft for priority boarding, if permitted.

MEET & ASSIST - ARRIVALS

  • Personal service
    Your personal Concierge will greet you at the aircraft exit with a personalized name board.
  • Passport control
    We will escort you through passport control.
  • Luggage
    In the baggage reclaim hall your Concierge will assist with your luggage and escort you through customs.
  • Farewell
    The service concludes at your final mode of transport or with your waiting colleagues, friends or relatives in the Arrivals area.

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